Privacy Statement

Privacy Statement for Wellbeing Calls

At GBR Digital Health Solutions, we are committed to protecting and respecting your privacy. This Privacy Statement outlines how we collect, use, disclose, and store personal information during wellbeing calls. It also explains your rights and choices regarding your personal information.

Collection of Personal Information: During wellbeing calls, we may collect certain personal information, including but not limited to:

Contact Information: This may include your name, phone number, email address, or any other relevant contact details.

Health Information: In order to provide appropriate support, we may collect information about your physical or mental health, medical history, or other related details.

Session Data: We may also collect information related to the duration, date, and time of your wellbeing calls, as well as any notes or recordings taken during the session.

Use of Personal Information: We use the collected personal information for the following purposes:

Providing Wellbeing Support: Your personal information is used to deliver the wellbeing services you requested, including assessing your needs, understanding your circumstances, and offering appropriate guidance.

Communication and Updates: We may use your contact information to communicate with you regarding your wellbeing calls, appointment scheduling, or to provide updates about our services.

Improving Services: We may analyze aggregated and anonymized data to improve our wellbeing services and develop new programs that better meet the needs of our clients.

Disclosure of Personal Information: We may disclose your personal information in the following circumstances:

Consent: We will only disclose your personal information with your explicit consent, which will be obtained before any such disclosure takes place.

Legal Requirements: We may disclose personal information if required by law, regulation, legal process, or governmental request.

Service Providers: We may engage trusted third-party service providers who assist us in delivering our wellbeing services. These providers are bound by strict confidentiality agreements and are only permitted to use your personal information for the specified purposes.

Data Security and Retention: We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, or as required by law.

Your Rights and Choices: You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction: If you believe the personal information we hold about you is incorrect or incomplete, you can request to have it corrected.

Erasure: You can request the erasure of your personal information, subject to legal and contractual obligations.

Withdrawal of Consent: If you have provided consent for the processing of your personal information, you can withdraw it at any time.

Changes to this Privacy Statement: We may update this Privacy Statement from time to time. Any changes will be posted on our website, and the revised version will be effective as of the stated "Last Updated" date.

Contact Us: If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us at [contact information].

By participating in our wellbeing calls, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Statement.